[STI-LOS]

Well I am new here, I ordered a kit for my SUBI STI. I had some Tech issues with the Controller. The shop that was doing my tune and installing the kit said that when powered up the controller started to smoke... Long story short that was on a Saturday they called Chance the owner and he got backed to them right away and went over the wiring to make sure it wasn't a wire issue. The shop told him they wired it right and the controller was still smoking. Chance took the time to go step by step with the installer and they took apart the controller over the phone and it all seemed right but the board was fried. Here is the thing without question Chance shipped them the shop that is working on my car a new controller no questions asked. Regardless of whether the shop fried the controller which is most likely the case , or if it was a defected controller which could happen, Chance and devils own did no make a stink they just sent out a new controller I got it in one day and the kit is working no probs now. All I have to say is Devils Own makes a great kit and besides making a great kit they have great customer service, if this was any of the other alcohol Injection companies and we know who they are I would have gotten the brush off and no way they would spend time with my installer going step by step , I would have been screwed.. All I have to say is thanks to the guys at devils own for the help and Chance for being very understanding and doing what is unheard of these days "the customer is always right kind of mentality" Awesome service and product.. Thanks

[bruce-m]

It's customer services which makes a company stand out from all the others and i've gotta say Devils is right up there at the top.

[pacemkr86]

yes Chance is a stand up guy...